HPS004: How To Align the Operations and Office Staff For More Efficiency and Happier Environment
In this episode, Corey Philip sits down with one of the few successful female entrepreneurs in the pre-dominantly male trades business–Ellen Rohr, former president of Benjamin Franklin plumbing which she helped to grow to over 40 franchises and 50mil in revenue. Now she operates her own thriving franchise ZOOM DRAIN.
Tune in as they talk about:[4:24] Beating the imposter syndrome
[6:47] How she was able to scale a company from the ground up with zero actual trades experience
[11:05] Resolving the “office” and “field” disconnect
[20:45] How to tactically manage your priorities
[24:06] One valuable tool most business owners have ignored
[34:46] “The checklist”