HPS005: Making The Dynamics Work For A Family-Owned Business With Shawn Reynolds
In this episode, Corey meets with the 1/3 of the Reynolds Brothers from Ontario, Canada- Shawn Reynolds. They talk about the struggles of starting a family-owned business and the system they have in place to get to where they are now.
They also talk about:
[9:10] Their fool-proof “formula” on spotting potential employees that are the best fit
[20:15] His epic analogy of customer experience for anyone who has a service business
[25:56] How to explain things without sounding like you’re “upselling”
[32:25] What he thinks of HomeStars.com and other lead-generation platforms