#48: Planning, Hitting Several Goals, and Working with Franchisees as an Executive | Ellen Rohr - Contractor Momentum

#48: Planning, Hitting Several Goals, and Working with Franchisees as an Executive | Ellen Rohr

Contractor Momentum
#48: Planning, Hitting Several Goals, and Working with Franchisees as an Executive | Ellen Rohr
/

Ellen Rohr is a female powerhouse in trades business. In this episode, I caught up with her about Zoom Drain since her last guest episode on this podcast. It’s a nationwide franchise business that has helped small independent plumbing businesses reach $100M annually.

We also talked about how she plans as an executive and how she connects with franchisees to help them reach goals despite differences in motivations and personalities. She shares practical advice on planning a business strategy, using personality mapping tools, and the 2 things that really need to be in your business plan if you’re trying to hit several goals. She is a wealth of insight into growing a team and this episode applies to every trades business owner at any level.

Contractor Momentum Lounge FB Group: https://www.facebook.com/groups/896216427196514

04:10 Updates on her business, Zoom Drain

  • Franchise locations
  • How their franchises have expanded
  • Advice for expanding business and her focus in running her businesses

08:52 How she plans and acts on new goals for her business

  • Step-by-step of what they do
  • Using technology

10:22 Planning phase for an executive

  • The importance of meetings for accountability
  • Business planning retreat
  • Infusing meaning to your plans and goals
  • Logistics of their meetings and the huddle
  • Using an electronic list app

19:36 Challenges encountered with franchisees

  • Preparing manuals
  • Working with franchisees as a business partner
  • Using personality mapping tools (DISC) to figure out people’s motivations and understanding personality differences

29:38 How to figure out what the people working for you want

  • Questions to ask people to figure out what they want
  • How to connect with your team on a personal level if you approach conversations more analytically

34:06 What needs to be done to accomplish several goals

  • Business plan = clarity about what you want and some course of action
  • Numbers that they want to hit with every franchisee
  • Picking 3 things off your list and getting them done

37:38 How much to keep for payroll or working capital

  • 2:1 ratio
  • What’s included in their bills-to-pay
  • Advantages of having 2-3 months of working cash

Check out The Scalable Method here:

https://mdm.contractormomentum.com/get-the-scalable-method?fb2277&fbclid=IwAR3XUd9Fn1z9tX3Q5CAGNvMnvJL8v2dclVgmR_c6nES3EqERDp327xJWo2I

Corey Philip
 

Founder & investor in home service companies. Aside from running these businesses, I love trail running and mountain running.

Click Here to Leave a Comment Below 0 comments

Leave a Reply: