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Corey Hickman runs Comfort Matters in Minneapolis. In this short 15-minute episode, he shares the processes and techniques he’s implemented to improve employee attendance. In this, you’ll learn concrete solutions to resolve unplanned absences, tardiness, and missed meetings.
Corey also guested on a previous episode about shifting to a 4-day work week.
Contractor Momentum Lounge FB group: https://www.facebook.com/groups/896216427196514/
Here’s what we discussed:
00:25 How to deal with employees with attendance issues
- Documentation and keeping track of absences or tardiness
- Looking for trends and patterns in attendance behavior
03:51 What to do to change the behavior
- Setting expectations and clear time schedule
- Finding the people that want to work while hiring
- Reinforcing the importance of everyone’s attendance in monthly meetings
08:00 Benchmarks or limits to attendance issues
- Hiring more staff to prevent disorder when the someone doesn’t show up
- How they resolved the absences and tardiness in meetings
10:25 Process for approving time off
- Step-by-step for employees to get time off
- Timeframe for turning in time off requests
12:46 Recap of the process
13:35 Having a vacation program
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